We will continue to monitor COVID-19 and how this may impact our clients. We are proactively reaching out to clients with pending travel plans by departure date and are prioritizing these calls/emais. We ask that all clients, new and existing, please bear with us.

Need help? Please send an email to [email protected] and use the subject “Coronavirus.” This will ensure your request is immediately routed to our Sales & Service Manager for assistance.

FAQ

A novel coronavirus is a new coronavirus that has not been previously identified. The virus causing coronavirus disease 2019 (COVID-19), is not the same as the coronaviruses that commonly circulate among humans and cause mild illness, like the common cold.

via CDC

The virus that causes COVID-19 seems to be spreading easily and sustainably in the community (“community spread”) in some affected geographic areas. Community spread means people have been infected with the virus in an area, including some who are not sure how or where they became infected.

via CDC

The best way to prevent illness is to avoid being exposed to this virus.

For more information, please view the CDC’s page on How To Protect Yourself.

The CDC provides recommendations for international travel, including guidance on when to consider postponing or canceling travel. Please visit the CDC’s Travel Health Notice page for additional information.

Because of how air circulates and is filtered on airplanes, most viruses and other germs do not spread easily. Although the risk of infection on an airplane is low, try to avoid contact with sick passengers and wash your hands often with soap and water for at least 20 seconds or use hand sanitizer that contains at least 60% alcohol.

via CDC

Please click the CDC link above for additional information and developments regarding COVID-19.

  • Travel will not be booked to/from the CDC’s High Risk Countries
  • Our modification and cancellation fees will be waived for all clients traveling through September 2020*
  • Clients with pending travel plans will receive separate communication regarding impacts of COVID-19 on their travel plans.
    • This information will also be reflected in your myBookings app.
  • In an effort to ensure the safety of our clients, we are working with vendors to bundle Travel Insurance and ensure we can get you the best pricing available. In some cases, Millennial Travel Group may absorb all or some of the cost. While travel insurance will remain optional, we strongly recommend travel insurance on both domestic and international travel.

Supplier Information

The vast majority of airlines have waived change and cancellation fees for their clients. Due to the complexity around each airline’s policy, we are not outlining each airline on this page.

If you have questions regarding your itinerary, please send an email to [email protected], subject line Coronavirus.

The CDC recommends all travelers, particularly older adults and people of any age with serious chronic medical conditions defer all cruise ship travel worldwide.

Recent reports of COVID-19 on cruise ships highlight the risk of infection to cruise ship passengers and crew. Like many other viruses, COVID-19 appears to spread more easily between people in close quarters aboard ships.

Our primary cruise partners have provided the following updates:

  • Norwegian Cruise Lines: All cruise travel has been suspended effective March 13 through April 11, 2020. 
  • Royal Caribbean: All cruise travel has been suspended effective March 15 through April 11, 2020.
  • Carnival Cruise Lines: All cruise travel has been suspended effective March 14 through April 9, 2020.

If you have questions regarding your itinerary, please send an email to [email protected], subject line Coronavirus.

We will update this section as often as we can as information from our suppliers becomes available.